Domestic Logistics Firm

Q: How did Certbar Security address the client's unique needs?

We conducted a thorough security audit, identified specific vulnerabilities, and implemented customized security measures including advanced threat detection and incident response systems tailored to the logistics industry.

Q: What were the major outcomes for the logistics firm?

The firm experienced enhanced data protection, improved operational resilience, and compliance with industry regulations, significantly reducing the risk of cyber attacks and operational disruptions.

Q: What ongoing support does Certbar Security provide post-implementation?

We offer continuous monitoring, regular security assessments, and staff training to ensure the sustained effectiveness of our cybersecurity measures and to adapt to evolving threats.

Q: Why is cybersecurity crucial for logistics firms?

Cybersecurity is vital for logistics firms to protect sensitive data, maintain operational continuity, and ensure the reliability and efficiency of supply chain operations in the face of increasing cyber threats.

Securing Logistics, Ensuring Deliveries

Industry

Logistics (Domestic)

Services rendered

Mobile App Pentest (Android/iOS)
API & Backend Security Audit
Web Portal Pentest
DPDP Readiness Assessment

Frameworks

CERT-In
DPDP Act 2023
OWASP MASVS L2
OWASP ASVS 4.0
ISO 27001:2022

Engagement

10 weeks

Region

India

Scope

Shipper and driver mobile apps, fleet portal, customer tracking portal, and supporting APIs

The Challenge

What the team was up against

Challenge 01

Live GPS feeds exposing driver and consignment routes

Real-time location telemetry from 8000+ driver devices flowed through public APIs with weak authorization, risking route hijack, cargo theft tip-offs, and DPDP violations around continuous location tracking of natural persons.

Challenge 02

Driver app abuse via rooted devices and mock GPS

Field teams reported earnings manipulation, fake deliveries via mock-location apps, and tampered APKs distributed on WhatsApp groups bypassing the legitimate Play Store distribution and integrity checks entirely.

Challenge 03

Shipper PII and waybill data exposed across portals

Consignee phone numbers, KYC documents, GSTIN, and invoice values were accessible through IDOR-prone tracking links shared over SMS, creating fraud, doxxing, and DPDP Section 8 breach-notification exposure.

Our Approach

How we solved it

Step 01

MASVS L2 mobile pentest with runtime tampering kill-chain

Tested both apps on rooted/jailbroken devices using Frida, Objection, and MobSF, chaining SSL-pinning bypass, mock-location injection, and IPC abuse to map the full driver-fraud attack path end to end.

Step 02

API authorization matrix and tracking-link entropy review

Built a per-role permission matrix across shipper, driver, dispatcher, and customer scopes, then fuzzed REST and GraphQL endpoints with Burp Suite Pro and custom scripts to surface BOLA, mass-assignment, and tracking-token guessing flaws.

Step 03

DPDP-aligned data-flow mapping for location and KYC data

Mapped location, KYC, and waybill data flows against DPDP Act principles of purpose limitation and storage limitation, advising on consent artifacts, retention windows for GPS trails, and Data Principal rights workflows.

The Results

What changed after the engagement

Vulnerabilities surfaced across mobile and API surface

Including 9 critical issues spanning BOLA on tracking endpoints, weak driver-app integrity checks, and unauthenticated fleet-telemetry streams across staging and production.

100%

Critical and high findings remediation verified

All critical and high issues closed and revalidated within the engagement window, with attestation letter issued for the client's DPDP readiness documentation pack.

Location-data or PII incidents in 18 months post-engagement

No reported cargo-theft tip-offs traceable to API leakage and no DPDP complaints filed against the operator since remediation closure and quarterly retainer reviews began.

Certbar Security partnered with a leading domestic logistics firm to enhance their cybersecurity framework. This case study delves into our strategic approach to identifying vulnerabilities and implementing robust security measures. Our solutions were designed to protect sensitive data, ensure operational continuity, and safeguard the integrity of logistics operations from cyber threats.

Through our comprehensive cybersecurity services, the logistics firm achieved significant improvements in their security posture. This case study outlines our methodology from initial assessment to final implementation, showcasing the tangible benefits realized. Enhanced data protection, reduced risk of cyber attacks, and improved compliance are just a few of the positive outcomes experienced by the client, underscoring the value Certbar Security brings to the logistics industry.

FAQs

What specific cybersecurity challenges do logistics firms face?

Logistics firms often deal with threats like data breaches, ransomware attacks, and system disruptions that can affect the entire supply chain and operational continuity.

How did Certbar Security address the client's unique needs?

What were the major outcomes for the logistics firm?

What ongoing support does Certbar Security provide post-implementation?

Why is cybersecurity crucial for logistics firms?

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